Terms & Conditions

The present document sets out the rules governing access to and use of the website https://www.allmashop.com/ ("Website") and the online shop. The Website is owned, created and operated by Allmicroalgae - Natural Products SA., with registered office at Fábrica Maceira-Liz, 2405-019, LRA, tax number 509693326 ("Allmicroalgae"), and its use is governed by these Terms of Use.
These Terms of Use are supplemented and integrated, in everything that is not foreseen in this document, by the Privacy Policy and the Cookies Policy that can also be consulted on the Website.
Acceptance of the Terms of Use
The user of the Website ("User" or "Users") acknowledges that by accessing and using this Website, you accept these Terms of Use.
Website Access
Access to the Website does not imply any registration. The User may access the Website and view the generic information presented in the various tabs.
Allmicroalgae has the exclusive right at all times to suspend, block, interrupt or terminate access to the Website, in particular for management, maintenance, repair, modification or modernisation operations, or to shut down, permanently or temporarily, partially or totally, at any time at its discretion, the Website, without prior notice.
Product orders must be placed by Users aged 18 (eighteen) or over (individuals under this age must have authorisation from their representatives). The elements and information transmitted by the User shall enjoy full legal effect, with the User recognising electronic purchases, and the User may not allege the lack of signature for failure to comply with the obligations assumed.
Use of the Website
In general, the User must use the Website in a responsible, prudent and careful manner, and must not disrupt or degrade the continuity, integrity and quality of its resources and functionalities, nor impinge on the rights and/or possibilities of use of other users.
It is prohibited to provide information or content which belongs to third parties and which the User is not entitled to use, such as, for example, content protected by third party copyrights or content which contains personal data of third parties.
It is expressly prohibited to use the Website to make available or transmit any type of material that contains or may contain viruses, worms, defects, Trojan horses or other item or computer codes, files or programmes that may interrupt, destroy or limit the functionality of any computer equipment or system or communications equipment or that may adversely affect the image of Allmicroalgae.
The User shall also not make available or transmit any unsolicited or unauthorised content such as SPAM or collect, make available, transmit or exploit information about other users for unauthorised purposes.
It is expressly forbidden to use the acquired products and services for commercial purposes, namely for the purpose of resale of goods.
Purchases made through the ALLMICROALGAE online shop at www.allmashop.com are subject to Portuguese law.
After you have chosen the products you want to buy, click on the shopping cart, where you can see the products in your shopping cart. If you wish to do so, then click on the button "finalize purchase", where you will be able to start the purchasing process; you will have to enter your name, address, contact and payment details. Finally, click on the button "Confirm Order".
The price of the products and of the shipping is always available for viewing at the moment of formalising the purchase on the Website and includes the VAT rate in force.
With the payment of the order, the purchase and sale contract is formalised for the products available on www.allmashop.com, as well as the associated shipping service.
The characteristics of the products supplied are shown in the catalogue available online, except for spelling mistakes or out of stock.
The payment methods available for purchases in the online shop are bank transfer and PayPal.
Payment for an order must be made on the order date. ALLMICROALGAE will only process payment for an order once we have checked that the products are available for delivery.
Order delivery times are estimated from the date the order is processed, depending on the CTT Express or DHL service. You should normally receive your order between 1 to 2 working days after purchase (unless out of stock), CTT Express or DHL Express and up to 6 working days if you choose DHL Eco Select. 

Orders over 99 euros (inclusive) within the European Union (except Portugal and Spain) will be shipped by DHL Eco Select, not being possible the choice of DHL Express mode.
Delivery times count from the day of dispatch and exclude non-working days and public holidays in the country of origin and destination. The time indicated is only an estimate and may vary according to each country and to specific procedures and official formalities applicable.
If on receiving your order you notice that the outside of the package is damaged, we ask you to reject the order, or to accept it indicating reservations, writing on the transport document that you have received the order but have reservations about it.
In the event of order loss or impossibility of delivery, the anomaly detection service may take up to 14 working days to confirm the occurrence, during which time no refund can be made.
We are sorry but for the safety of Users, the ALLMICROALGAE team and the community, returns of food items are not accepted.
Likewise, it is not possible for us to make alterations and cancellations to orders completed in the online shop, for technical, logistical, operational and human reasons.
However, any complaints about the quality of the products should be reported through the contacts indicated on the Website, for individual analysis. After receiving the order, you may exchange the products due to non-conformity or anomaly of the same within a maximum period of 15 days.
Allmicroalgae reserves the right at any time, without prior notice and with immediate effect, to change, add, update or delete, in part or in whole, these Terms of Use.
The User should periodically check the page of these Terms of Use to confirm whether any updates or changes have been made.
If you do not agree with any of the rules of use set out in these Terms of Use, you should not use the Website.
The Website has been developed with your interests in mind. However, we cannot guarantee that the Website or any functionality available on it will meet any needs and expectations you may have or serve your specific purposes.
Allmicroalgae will not be responsible for errors that may occur due to system irregularities or failure (temporary or permanent) of the Website, the applications or other tools. Allmicroalgae shall not be liable for any damages resulting from the misuse or impossibility of use of the Website.
The User acknowledges that the Website, its structure and layout, the selection, organisation and presentation of its content, including its functionalities and the software used thereon, as well as the trademarks, logos and symbols displayed on the Website, are owned by Allmicroalgae or have been duly licensed in favour of Allmicroalgae.
The User further acknowledges that the contents of the Website (text, images, graphics, sound and animation and all other information made available) are protected by intellectual property rights and undertakes to respect such rights.
Allmicroalgae is responsible for managing the design, layout and arrangement of all information, content and materials on the Website, and Allmicroalgae may at any time update, modify or remove any content, services, options or features, as well as modify their presentation and configuration and change their respective URLs.
The User is not authorised to transmit, communicate to the public, publish, make available to the public, modify, transform, copy, sell, use or distribute in any way the texts, images or other information contained on this Website or part of the Website without prior written permission from Allmicroalgae. The use of trademarks and logos on this Website does not grant, and cannot be construed as granting, permission to Users to use, directly or indirectly, such trademarks, logos or materials.
Allmicroalgae may provide links to the websites of other entities. These websites are not owned, operated or controlled by Allmicroalgae, and Allmicroalgae is therefore not responsible for, approves or in any way supports or endorses the content of such websites, or of the websites linked or referred to therein. The establishment of links does not imply, in any case, the existence of relations between Allmicroalgae and the owner or manager of the webpage to which the link refers.
The use of these links is the sole responsibility of the Users.
Allmicroalgae does not warrant that the Website will operate uninterruptedly, be error- or fault-free or be available on a continuous basis.
Allmicroalgae uses its best efforts to ensure that the Website is free of any type of virus or other elements of the kind dangerous to your computer. However, since Allmicroalgae cannot fully control the circulation of information through the Internet, it cannot guarantee that they do not contain any type of virus or other elements that may damage your computer.
To ensure the security of the Website, Allmicroalgae may, at any time and without prior notice, take the necessary steps to ensure the integrity, security, continuity or quality of the Website, including access restrictions or limitations.
If any part or provision of these Terms of Use is unenforceable or in conflict with applicable law, the validity of the remaining parts or provisions shall not be affected.
If you have any questions about these Terms of Use, please send us your enquiry using the Contact Form on the Website, or to the following contact details:
- Email: info@allmicroalgae.com
- Postal Address: R. 25 de Abril S/N, 2445-413 Pataias
Any communication to be made by Allmicroalgae shall be addressed to the contact email address that has been indicated in the Contact Form. Communications by email shall be deemed to have been delivered on the day of sending.
These Terms of Use and any purchases made through the online shop are governed by Portuguese law.
Date of last update: February 2021.
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      Shipping Costs

      Mainland Portugal

      - Free delivery, within 48 hours, for orders over 35 euros (inclusive)

      - For orders under €35 the shipping cost is €7.25

      Madeira and Azores

      - Free Shipping, within 48 hours, for orders over 99€ (inclusive)

      - For orders under 99€ the shipping cost is 25,19€


      - Free delivery, within 48 hours, for orders over 35 euros (inclusive)

      - For orders under €35 the shipping cost is €8.35

      Rest of the European Union

      - Free Delivery, by DHL Eco Select service, for orders over 99 99 (inclusive)

      - For orders under €99 the shipping cost is €16.79 for deliveries of up to 6 working days, using the DHL Eco Select service, or €17.10 for deliveries of up to 48 hours, using the DHL Express service.

      United Kingdom and Switzerland

      - Free Shipping, within 48 hours, for orders over 99€ (inclusive)

      - For orders under 99€ the shipping cost is 24,15€

      Rest of the World

      - Shipping cost: 72,45€.

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